About Anne-Marie Baty
With 27 years of experience in the travel industry, in both corporate and leisure travel, and a wealth of personal travel knowledge, I take pride in offering my clients a personalised and professional full-service travel solution 24 hours a day.
I’m very passionate about travel and I love providing my clients with the highest level of service, I always go above and beyond for my clients and make sure each trip is absolutely seamless. I’m there with you from start to finish to help make every trip run like clockwork.
I enjoy tackling the most complex itineraries whilst ensuring I find the very best offers.
Working in a fast-paced and ever-changing industry, the key to my success is to offer a consistent, reliable, and efficient service to my clients. Being an independent Travel Broker allows me the opportunity to work from a home-based office and the technology available allows my business to be fully mobile.
I'm available to assist with your travel plans at any time and would be delighted to hear from you!
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Anne-Marie Baty has been with Travel Managers for 12 years now! She has also been in the travel industry for 24 years in total. Her favourite moment whilst being with Travel Managers was an 80s themed dinner and band at one of our conferences.
What's your best travel experience in your time with TMG?
New York with my sister
Do you still have any clients from when you started in travel/with TMG? How long have they been clients of yours?
Yes, 23 years!
What makes them a special/loyal client?
Lovely people who appreciate good service
What is the most memorable trip you have booked for a client?
So many amazing trips but one of the most amazing would have been the Aman property in the Phillipines
What is the most impactful customer service you have offered?
Being there 24/7, getting clients boarded when they're checking in and being told they can't board
What are the best thanks you have received from a client?
Too many amazing gifts to pick just one
What has been the biggest change/challenge you have experienced in the travel industry in the last 20 years? And how did you overcome that change/challenge?
Everything going electronic, I remember the old days of paper tickets. It was much easier, no more urgent Sub60 couriers.
