Contact Michelle Downey

About Michelle Downey

After leaving school I went to work in my Father’s travel agency so I guess you could say travel is in my blood.

I love to travel and my favourite destination is Sabah in Borneo. The wildlife was amazing. I have also recently had 5 days of R&R in the sun in Fiji.

Cruising is another one of my passions and I have been on most cruise lines when they have been in port in Auckland. I have cruised on Blue Lagoon, Captain Cook, P&O, & Princess. My favourite cruise line is Seabourn. My other passion is groups and conferences domestically and internationally it doesn’t matter how big or small.

After overcoming a fear of flying I have travelled to Singapore, Hong Kong, Bangkok, Vancouver, San Francisco, Los Angeles, Hawaii, Fiji, Rarotonga, Melbourne, Sydney, Brisbane/Gold Coast, Cairns, Port Douglas, Brunei, Kota Kinabalu & Sabah

I get as much enjoyment of planning your holidays as if they were my own.

High Achiever – Travel Manaers Group 2016

Growth Award - Cathay Pacific 2016

Top Broker - Intrepid Group 2016

Here's what my clients say about me....

• Thank you for your assistance with travel bookings. 
Certainly been a pleasure meeting you and to have initial business dealing with your Travel Agency.   Posting out my ticket will be fine.  Kind regards, Joseph

Thanks again for your great work professionalism and your kind, caring and honest personality .

• Fantastic job - you're so organised I never have to worry!
Thank you once again for the fantastic job you do when you book our holidays – even at the last minute! LOL  You are so organized and I never have to worry about anything and great follow up as well!  We’ll try to be a bit more organized next time.  Absolutely loved Phuket and we can’t wait to go back again. - Dorice Moyle

Hi Michelle - all sorted - have booked with XXX Airlines instead through to XXX and will be on the XXam flight landing into XXX on XXth. XXX has emailed me, so I will reply, but if you could text her, that would be great. I already thought you were the worlds best travel agent, but I am more convinced than ever now. Amazing to have some common sense and understanding at the other end of my email. You're a star - thank you. ~ Jennifer Tunna

You have outdone yourself
Michelle, you have outdone yourself, we are having a great holiday. We're on the ship now, it is really good, the crew are great and the stop offs are a great way to see several countries, admittedly quickly but its perfect for us. We are looking forward to our 3 nights in Venice and are really looking forward to getting home to the kids. Thanks so much for organizing this for us. ~ Warren & Heidi

You were a big part
Michelle, thank you. We were thrilled with the whole trip and feel that you were a big part of that. - Mike Wolffram

We thank you for being so professional and really getting to know your clients needs before sending them on their travels.
Thank you so much for organising such a fantastic holiday.   Never having been to Hawaii before we were unsure about what we were wanting to cover on our trip.  You managed to encompass everything and more.    Our first 5 nights at Ohana West Waikiki were great, very central so I could achieve all of my shopping dreams!  Then it was on to Turtle Bay Resort on the North Shore. Only one word to describe this; amazing!  What a fantastic location. How many people can sit and sip on a cocktail while only metres away we could almost touch our son who was having a surf lesson. And as if that wasn’t enough swimming with the turtles was magic.  Beautiful all-round. Highlight of our trip.   Then on to Maui. Another gorgeous location, very Hawaiian, beautiful beaches and more amazing shops (just in case I hadn’t done quite enough shopping!)  Then back to Waikiki, the Hilton Hawaiian Village, WOW, what an experience, this place is huge. Once again very central, close to everything including the beach and lagoon.     Thanks again.    The Newtons, Beth, Storme and Josh.

*Great job thanks Michelle,accommodation and flights spot on really enjoyed the break   Bob Mellor

"I just wanted to say thank you so much, we had an amazing time on our honeymoon and loved every minute of it. We were also very lucky to be upgraded to The Sanctuary - so that was a lovely surprise.
Thank you for helping to organise it so quickly for us, we are so happy and pleased with our time away. :-)" - Erin H

Thank-you so much for organising the Antarctic trip for me, it was truly one of my best travel experiences yet!

The flights Auckland to Ushuaia Via Buenos Aires where we boarded the ship were spot on.The extra accommodation in Buenos Aires and the Cycle Tour of Buenos Aires, that you recommended were excellent also.As for the voyage from Ushuaia to Sth Georgia then onto the Antarctic and back to Ushuaia via Cape Horn, that was a once in a life time experience, that words cannot describe, there was just so much going on, the wild life was amazing, as was the endless information supplied to us by the crew…

Thank so very much for the huge effort you put into putting this together and follow up, you are so organised Michelle, it all just happened as it was meant to..
Till the next time, don’t know where that will be, as I have no more Continents to stand on!! - Peter Knight