My husband and I along with our 2 grown daughters recently did a big trip ( Aug-Sept 17 ) to the USA including LA, Vegas, New York and then Fiji on the way home. The holiday was FABULOUS! and was all down to Rachael's excellent knowledge, recommendations and experience. We wouldn't have thought to stop in Fiji ( I was opting for Hawaii ) , but this was a fantastic idea given the time difference is the same as NZ and we could acclimatise etc. This was Rachael's suggestion along with many others that made for a seamless and stress free holiday. This is the second big trip we have booked through Rachael and wont be the last !. We live in Tauranga and have actually never met Rachael, but her efficiency and commitment to detail to ensure a memorable holiday speaks for itself !!!!! I highly recommend !
I can fully recommend Rachael. She is unlike other travel broker in that she anticipates what may come and makes recommendations accordingly. We used her for a 5 week trip through South Africa, Botswana, Namibia, Zimbabwe, Mauritius, Singapore and Australia. NOTHING went wrong. All our transfers, flights and accommodation were all arranged as planned and all worked! I have no hesitation in recommending Rachael.
Rachael is by far the best travel broker. She has been doing our travel arrangements for a number of years and every time gets it right. We don't give her much information to work with but she knows our likes and dislikes so well that we leave arrangements in her hands. She is happy to give recommendations and will tell us if our choice of country, activity is not for us. Professional, efficient, Rachael gets the job done with great accuracy and communicates regularly on where arrangements are at. Henry and I would have no hesitation in recommending her...You won't be disappointed!!
I have had the privilege of working with Rachael for over 5 years now and have found her service to be of the highest professional level on every occasion. She is fast, efficient and thorough in her delivery and I have recommended her to other clients based on her amazing ability to 'get the job done'.
On a business basis our requests can be from differing parts of the world and without hesitation or fuss she will find you the best route and best cost for money options to assist you.
Recently Rachael also organised a personal trip which involved numerous private vehicle and train transfers, a number of international flights and accommodation stops. The trip was faultless and every recommended accommodation venue outstanding.
I would highly recommend her to anyone planning either business or personal travel domestically or internationally.
Rachael is an outstanding travel broker. She is efficient, professional and extremely thorough. I am a very painful client with awkward itineraries and a million requests -she goes above and beyond. I would recommend her without hesitation.
Her itineraries are flawless and it gives me peace of mind to know that, if anything unexpected does go wrong, she is at the end of the phone taking care of whatever travel issues arise i.e:through medical emergencies, itinerary changes...
Additionally, her caring nature is apparent and on more than one occasion she has answered sos calls out of work hours.
My only regret is not having met her sooner! Not many people live up to such an outstanding level of service -she is most definitely stuck with us 
Thanks Rach for arranging our latest trip with you. We absolutely loved Octopus Island and getting away from the usual resorts in Fiji to experience somewhere different.
Our trip was flawlessly arranged and that's the reason why we book with you each year. Nothing is a problem, you are fantastic to deal with.
Can't wait to work on next years adventure with you.
I've had the pleasure of dealing with Rachael for a few years now. She is the epitome of professional. Nothing is too much trouble and her knowledge is second to none. Her travel suggestions are always right on the mark! I look forward to booking my next trip with Rachael very soon!
Seriously without a doubt the best! A lifesaver. Rachael you deserve more than 5 stars for your service and genuine care. Thank you.